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Frequently asked questions

General

 

Why is The Royal Victorian Eye and Ear Hospital being redeveloped?

When will the redevelopment begin?

When will the redevelopment be complete?

Will the construction work be dangerous for staff, patients or visitors?

Will any staff member lose their job?

Who is funding the project?

What’s happening with car parking at the hospital during the redevelopment?

Where can taxis drop off?

Will services be disrupted throughout construction?

Will surgery still happen while you build?

Will it be difficult to find my way around the hospital?

Are there any services or facilities that will be unavailable during the redevelopment?

Will the redevelopment lengthen waiting times?

Will you see less patients during the redevelopment?

There are trees lining Gisborne Street. Will the Construction Manager have any protection measure(s) in place for these trees?

Are you likely to find asbestos during the works?

How can I find out more about the redevelopment?

 

Why is The Royal Victorian Eye and Ear Hospital being redeveloped?

The Eye and Ear has been serving the local community for 150 years, and to continue to provide patients with best possible health care, we need to improve our facilities.

 

Our buildings are a mix of old and new. They are difficult to navigate and some are no longer suitable due to ageing infrastructure. With demand for eye, ear, nose and throat services set to increase, the redevelopment will improve our facilities. Clinical services will be consolidated on lower levels of The Royal Victorian Eye and Ear Hospital and provide major improvements in emergency, operating theatre and specialist clinics. This will mean easier access for patients and reduced waiting times.

 

When will the redevelopment begin?

The redevelopment project officially commenced in July 2013, with the Construction Manager (the builder) on site from November 2013.

 

When will the redevelopment be complete?

The redevelopment will occur in stages and is due to be fully completed in late 2019.

 

Will the construction work be dangerous for staff, patients or visitors?

There is no danger to staff, patients, and visitors. Experienced construction companies have been hired to complete the work and they will section off any area where work is taking place.

 

Will any staff member lose their job?

All redevelopment planning has been based on our current staffing levels. Although it is hard to predict, we do not anticipate any loss of jobs due to the redevelopment taking place.

 

Who is funding the project?

Both the State Government and the Eye and Ear have provided funding for the redevelopment.

 

What’s happening with car parking at the hospital during the redevelopment?

The majority of street parking in Morrison Place in East Melbourne is unavailable, due to the installation of a gantry structure and site amenities for the builder's staff, together with truck turning and loading requirements.

Access to parking and drop-off areas in streets around the hospital will be difficult. There will also be regular changes to the hospital’s entrance and exit points. For the latest information on access to the hospital, please click here.

Currently it is not envisaged that Albert Street parking will be affected by the redevelopment project.

 

We encourage staff, patients and visitors to use the Wilson Parking facilities at 410 Albert Street and 90 Victoria Parade, or take public transport.

 

You can also pre-book your your parking at Wilsons Parking Facilities, using the online 'book a bay' service, which offers convenience and discounted parking. Click here to access the service.

 

Where can taxis drop off?
Taxis can drop off in the Gisborne Street patient drop off spots.

 

Services and Facilities

Will services be disrupted throughout construction?
The Eye and Ear will remain operational throughout the redevelopment. Regular updates about planned construction activities and progress of the redevelopment will be provided on our website www.eyeandear.org.au

Will surgery still happen while you build?

Yes, surgery will still happen as we build. We have done a lot of preparation work, including testing for vibration and dust, to ensure that operations are not disrupted by the building works.

 

Will it be difficult to find my way around the hospital?

We are aware that, at times, it may be difficult to navigate through the hospital due to the construction work. To assist patients and visitors we will be reviewing signage and increasing the number of concierge volunteers.

 

Are there any services or facilities that will be unavailable during the redevelopment?

The hospital will stay fully operational throughout the redevelopment however certain areas or amenities will be closed at times due to building works. The hospital has planned to create new temporary amenities to minimise any impact to staff and patients.

 

Will the redevelopment lengthen waiting times?

There will be no effect on waiting times.

 

Will you see less patients during the redevelopment?
During the construction phase of the project, existing services will continue to operate, with the construction works carefully staged to allow the hospital to continue to provide vital eye, ear, nose and throat care services to the community. At times, the construction process may generate some dust, noise and vibration, which will mean that services will be temporarily relocated. There may be temporary changes and disruption to existing vehicle traffic and pedestrian traffic flows. The hospital will endeavour to ensure that services continue to be delivered to patients in a safe, efficient and effective manner and that patients and staff are aware of the changes and the reasons for any disruptions.

 Other issues

 

There are trees lining Gisborne Street. Will the Construction Manager have any protection measure(s) in place for these trees?

The trees in Gisborne Street are only impacted by the construction of the new Gisborne Street entry. The Construction Manager will protect any trees within a radius of the work zone as required by the Melbourne City Council requirements.

 

Are you likely to find asbestos during the works?
Hazardous materials (including asbestos) have been identified in some locations of the hospital. This is not unexpected, given the age of most of the buildings. The Department of Health & Human Services and the hospital have engaged a registered hazardous materials removal company who works with the Construction Manager’s management and safety officer to remove the hazardous materials while ensuring there is minimal impact on hospital operations. Rigorous audits and detailed planning occurs prior to carrying out any construction works. Additionally, safety measures have been put into place at the hospital to ensure the safety of all workers, staff, patients and visitors during the removal process.

 

How can I find out more about the redevelopment?

Check out the latest news on the Redevelopment website

Email the Redevelopment team