Coming to the Eye and Ear
Welcome to The Royal Victorian Eye and Ear Hospital. The following information has been prepared to assist you if you need to come to the Eye and Ear. There are a number of reasons why you may be visiting the hospital.
During your visit to the Eye and Ear you will be seen by specialists who are trained in eye, ear, nose and throat conditions.
You can click on each link for more information about your visit:
- How do I get to the Eye and Ear Hospital?
- Presenting to Emergency
- Pre-admission Appointment
- Booked to have Surgery
- Booked for an Outpatient Appointment
- Listen to pre-visit information on the hospital infoline
Please note, access to parking and drop-off areas in streets around the hospital will be difficult. There will also be regular changes to the hospital’s entrance and exit points. For the latest information on the hospital's redevelopment project, please follow this link.
Hospital infoline
You can listen to the hospital infoline in your own language for information such as:
- how to make an appointment
- how to get to the Eye and Ear
- what to expect at your first outpatient appointment
- our social services department and the support they can provide
Listen online or simply call one of the following numbers:
- English – 03 9929 8391
- 廣東話 (Cantonese) – 03 9929 8493
- Ελληνικά (Greek) – 03 9929 8492
- Italiano (Italian) – 03 9929 8064
- 普通话 (Mandarin) – 03 9929 8975
- Tiếng Việt (Vietnamese) – 03 9929 8176
View Kara's visit to the Eye and Ear
Who is caring for your vision?
- Ophthalmologist - Medical doctor, specialising in eye and vision care.
- Ophthalmic Nurse – Nurse trained to provide care to people with vision disorders.
- Optometrist - Registered health professional who measures refractive errors and then prescribes glasses to accurately improve vision.
- Orthoptist - Allied health professional working in health teams with ophthalmologists who specialise in visual disorders and eye movements.
Who is caring for your hearing?
- Audiologist - An allied health professional trained in the assessment, prevention and management of disorders of hearing and balance.
- ENT Specialist - Medical doctor who specialises in conditions affecting the ears, nose and throat and related structures of the head and neck.
- Otology - Medical specialty related to the ear
- Speech Pathologist - Allied health professional specialising in communication and swallowing disorders.
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Welcome to the Eye and Ear
Patient information
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Presenting at Emergency
If you have experienced an eye injury, or you are having major issues with your sight or hearing, you may need to come to Emergency at the Eye and Ear . If you are injured and require immediate assistance, telephone 000 and get an ambulance. The Emergency...
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Outpatient Information Brochures
If a translation is not available in your language, please contact the Eye and Ear in-house interpreter service. Our interpreters can help to make your visit easier by describing your conditions, helping you to ask questions and translating answers. If...
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Attending an Outpatient Clinic
The Eye and Ear has over 50 different outpatient clinics for the diagnosis, monitoring and treatment of vision and hearing loss. If you have an appointment to attend an Outpatient Clinic, you will be assessed and cared for by specialist doctors. In this...
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Pre-Admission
If you require surgery, prior to your operation, you may need to attend the Pre-Admission Clinic. If you are required to attend, we will send a letter to you which provides you with information about what to do and what to expect at this appointment ....
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Day Surgery
Staff at the Eye and Ear try to make the experience of a day surgery as easy as possible for our patients. At your pre-admission appointment or telephone interview, you will have had the opportunity to hear more about the process and ask any questions....
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Visitors & visiting hours
Update on COVID-19 The health of our patients, visitors and staff is our biggest priority. We have put in place a number of measures to keep our community safe while providing the highest level of care. The Royal Victorian Eye and Ear Hospital is working...