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Warranty and replacement

When you receive your sound processor, it comes with a manufacturer warranty period however, once you are outside of warranty you may be responsible for repairs and eventual replacement or upgrade of the processor.

We also recommend insurance for replacing the processor in the event of accidental loss and damage.  

Please look at the Patient Information sheet below for full details regarding what is covered for adults and children.

Click here to view the information as a PDF.

Click here to view the information as a Word document.