Patients
At the Eye and Ear, we help nearly 250,000 patients every year. We are the largest eye and ear hospital in Australia and perform most of Victoria’s specialist eye surgery and all of the State’s public cochlear implants.
Our patients range from children to the elderly, with a vast spectrum of eye, ear, nose and throat complaints. We are there for them in an emergency, for elective surgery and with our outpatient clinics in East Melbourne and throughout the State.
When patients visit they don’t always know what to expect. To make life easier we have created information sheets on coming in to Emergency, for surgery or attending our outpatients clinics.
To use a TTY Phone dial 133 677. For an Auslan translator when you visit call 03 9929 8636.
-
Patient Information hub
In this hub you will find patient resources on a number of topics including relevant conditions, treatments and general hospital information. This information is designed to inform our patients, their carers and families about their healthcare. These fact...
-
Coming to the Eye and Ear
Welcome to The Royal Victorian Eye and Ear Hospital. The following information has been prepared to assist you if you need to come to the Eye and Ear. There are a number of reasons why you may be visiting the hospital. During your visit to the Eye and Ear...
-
Cochlear Implant Clinic
-
Hospital infoline
The hospital infolines, which were funded by The Louis and Lesley Nelken Fund, are available in six languages. Line 1 provides information about the appointment process, how to get to the hospital and what to expect at an appointment at the Eye and Ear....
-
Your Rights and Responsibilities
Our promise The Eye and Ear aims to create a safe environment where our staff treat you with skill, care and dignity. We value your privacy and are sensitive to your customs and beliefs. We will always explain important medical things to you in language...
-
Frequently Asked Questions
Waiting List Letter Why have I received a letter from the Eye and Ear asking if I still want to be on the waiting list? If I still want to be on the waiting list what should I do? I’ve been trying to call the Eye and Ear with some questions, but I...
-
Account information
-
Our Patient Stories
-
Redevelopment
The Royal Victorian Eye and Ear Hospital is currently undergoing a redevelopment, in order to build a better hospital for our patients, staff and visitors. Construction work began in 2013 and is due for completion in late 2022. The redeveloped hospital...
-
Telehealth
Welcome to our telehealth portal. You can only use this portal if you have an appointment. Please read our telehealth factsheet before your appointment: Telehealth patient information - Word version Telehealth patient information - PDF version Log in to...