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CEO Welcome

I’m pleased to present my first issue of Sight+Sound as the new Chief Executive Officer of the Eye and Ear. Already I’ve been made to feel very welcome at both our sites. I come from Peninsula Health where I have served as Executive Director, Operations (Chief Operating Officer) for over 22 years. I look forward to getting to know our community and hope to put my background in Health Service Management to use, to yield positive outcomes for our staff and patients. In our cover story Belinda and Ryan generously share their story of participating in our Enucleation focus group. It’s just one of the many examples of our Patient Experience work, where we strive to learn from our patients to inform how we might improve our services in the future. We also have a rundown of our recent Fundraising survey results, the opening of our South Eastern Cochlear Care Centre and an update on some exciting trials a training being conducted this summer. I hope you find something that interests you and I wish you a fantastic festive and summer season.