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Value Award Winner: Heidi Mongalo

August 24, 2018

Congratulations to Heidi Mongalo, our latest Value Award winner. These awards recognise staff members who demonstrate our core values of integrity, care, teamwork and excellence.

Heidi is the Assistant Nurse Unit Manager of our Sterile Processing Services. She was recognised for her care, compassion and commitment towards improved patient safety and risk reduction in all she does.

Sterile Processing Services is one of the teams that work behind the scenes in the hospital to make sure everything runs smoothly. They operate six days a week sterilizing the various instruments used during surgeries and consultations at the hospital. On average, they will sterilize around 2,000 instruments on any given day. This equates to over 600,000 instruments they sterilize every year!

Recently Heidi has been working with internal and external stakeholders towards a significant upgrade to the present Instrument Tracking System. The external company, Braun, praised Heidi saying that she had made their work very easy due to her planning and preparation.

Thanks to Heidi’s superior organisation, staff converted smoothly to the upgraded systems.