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Tell us your story on Patient Opinion

October 24, 2018

Have you heard of Patient Opinion?

It's an independent website that allows patients from any hospital in Australia to post anonymously about their experience and to read about other patients’ experiences.

At The Eye and Ear, we encourage our patients to give feedback whether positive or negative. Your stories not only help us to grow, rethink our processes, and provide better services but also gives our staff an insight on what people are feeling.

Stories bring life to a hospital and we would love to hear yours. You can provide feedback via:

  • Patient Opinion website: www.patient.org.au
  • Speak directly to a staff member
  • Send an email to: feedback@eyeandear.org
  • Call our Consumer Liaison Officer on 03 9929 8666
  • Fill out a feedback form (around the hospital or a staff member can provide you with one

If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner.

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