COVID-19 Updates
The health of our patients, visitors and staff is our biggest priority. We have put in place a number of measures to keep our community safe while providing the highest level of care.
The Royal Victorian Eye and Ear Hospital is working closely with the Department of Health and Human Services and taking all advised precautions against
COVID-19.
Please reschedule your appointment, and do not come to the Eye and Ear if you:
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have travelled internationally in the past 14 days;
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are unwell with a fever, shortness of breath, cough or sore throat;
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have been in contact with a confirmed or suspected case of COVID-19.
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Frequently Asked Questions
What is happening with Elective Surgery? Our teams are working the Department of Health and Human Services to establish a staged process to how we will reintroduce elective surgery. Please be assured that if we postponed your surgery you will be...
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Play your Part
There are also some very simple steps that you, your family and other visitors can take to help us to prevent the spread of infection. Our staff are following these same precautions: Wash your hands often with soap and water, for at least 20 seconds. If...
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Gisborne Street Entrance Closure
For the duration of the COVID-19 pandemic our Gisborne Street entrance at the Eye and Ear Main Campus, will close daily at the earlier time of 7pm, instead of 9pm. The entrance will also remain closed every weekend. This is to ensure everyone entering the...
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New Safety Measures
Your booking can be rescheduled by emailing our outpatient booking unit on outpatients@eyeandear.org.au or calling 9929 8500. Please note, we are experiencing a high volume of calls during this time, and advise you to email, where possible. As part of our...
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Other Information
For the Latest Information Helpful information and guidelines on social distancing and how to help stop the spread can be found here. This is a rapidly changing situation, please visit the Department of Health and Human Services website for the latest...
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Rescheduled and Cancelled Appointments
We want to assure you that the Eye and Ear is continuing to provide essential and emergency treatment. If we have advised you that your appointment or surgery has been postponed, please be assured that this has been done in consultation with a qualified...
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Visitor Restrictions
For patients/visitors attending outpatient appointments, elective surgeries, or visiting the Emergency Department: If possible, it is preferred that patients come alone to the hospital. If a carer/support person is needed, this is restricted to one...